Telephony / IVR
First impressions are everything. We’ve all experienced bad first impressions, and once that happens it’s almost impossible to undo. Phone greetings can make just as strong an impression as meeting face to face. They are the first thing your customers or prospects experience when they contact you. Better to make a great first impression, right?
"Live" Receptionists Becoming Scarce
Most businesses these days rely on an automated answering system, drastically cutting down the expense of a dedicated operator or receptionist. Plus, they can efficiently answer and route your telephone calls during the business day. And after hours, your customers can still be greeted and routed to the right department or extension.
Get It Right!
So, the bottom line is…your customers’ impression is often set by your auto attendant. A huge responsibility for a disembodied voice.
The good news? If that auto-attendant has set the right tone for your company, you’re good to go!
Bob Shaw has recorded dozens of phone greetings for companies over the years. Check out his demo, and let him know how he can help take your business to the next level with his warm, friendly, conversational greeting.
CONTACT BOB TODAY
“The first step in exceeding your customer’s expectations is to know those expectations.”
– Roy H. Williams